The Custom Shoppe


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Pool Dr Adlam McDonald

July 2007 Dear Frank and the team at "The Custom Shoppe" - Thank you! Elaine and I could not be more pleased. The two corner cabinets turned out better and look nicer than we ever imagined. We heard about your great reputation in a quality product, little did we know that we could so strongly support the affirmation of your quality of design and workmanship. It was not only the design but also the staining and finishing that also so enhances the look of the room. Thank you for quality, great service at a competitive price. Please do not hesitate to use our name as a reference. - Marty & Elaine Schreiber (former Governor of Wisconsin)

July 2007 Dear Frank, I have been married to a carpenter for 41 years and this man has never had a kind word to say about anyone's workmanship but his own. He is a finish carpenter and very highly skilled to fine detail. I always said to him over the years, "Just make it yourself!" And he has. When we sold our house he said that his blood and sweat went into it (all the built-in furniture he made) and he would never build me anything again. And let me tell you he meant it! So I had to order a corner entertainment center for starters for our bedroom, which I did with The Custom Shoppe. The day it was delivered, my husband went upstairs to look it over. With his back to me, I said, "Let's have it". Waiting for his usual insults. He turned around, looked at me and said, This is really built well!" I nearly had a heart attack because my husband "the carpenter" for the first time ever had a nice thing to say and he didn't build it. We've had our Custom Shoppe entertainment center for three and one-half years and we love it. Custom Shoppe also did something no one else would do for me, they built a fixed shelf 17" higher than the standard height which allows us to be able to see the television every night from our high four-poster bed. No more saying, "Put your knees down, I can't see the TV". Sincerely, Nancy Middleton, MA

October 2009 This is a testimonial not only to the beautiful, extremely high quality furniture that Custom Shoppe Furniture makes, but to the fantastic people who work at the company. Earlier this year, I placed an order for a 3-piece home office set with a furniture store that filed bankruptcy prior to my order being completed. Luckily the 3-piece home office set was made by Custom Shoppe Furniture.

I called the phone number on the Custom Shoppe Furniture website to speak with a live person, and got John Williams, the West Coast sales representative. After explaining my situation, John gave me a phone number and asked me to call and speak with Frank Krejci, the president of the company, to see if he could help. A couple of days later, I called the number and left a message on Mr. Krejci’s phone, and was totally amazed to hear from him about 30 minutes later. He actually found the original order that was placed by the furniture store, but also explained that the order was on hold and had not been started. Mr. Krejci then inquired about the balance. To my complete surprise he said that he would complete the order for the balance owed plus a nominal shipping fee – he would have it delivered, and set up – “white glove service” he called it. This totally surprised me, because I knew that he was certainly not making any money by completing the order and may have actually lost money by helping me out. Mr. Krejci’s act of kindness, especially during these tough economic times, will never be forgotten.

Additionally, every single Custom Shoppe Furniture employee (Kelly Zastrow, Kurt, and Brian) that I worked with during the completion and delivery of my order were caring and pleasant. My home office is absolutely beautiful and the 3 pieces fit together perfectly and I do mean perfect. I love it! Thank you Mr. Krejci, and every single employee of Custom Shoppe Furniture who helped with the logistics, building, and delivery.

You are truly the best! Sincerely, Lori Koschak

October 2009 We purchased an HO437 desk through Podany's Office Equipment in St. Louis Park, MN.  I wanted to let you know how much we appreciate the fine workmanship in building this desk. It looks great in our home office. The desk was ordered with the top sent separate so that it would fit through the door to our office and the top was attached here at home. Podany's did a great job.  - Gerald

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The Custom Shoppe | 300 Air Park Drive | Watertown, WI 53094 |  1.920.262.9700

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