"It really helped to see the quality as it was being assembled. It adds a very personal touch to be able to tell the customer that I visited the factory. It also helped to see the "gallery" of offices in the factory to see exactly what could be done."

"The staff was very detailed and friendly, making sure that every question and concern was addressed. I learned what I needed to feel comfortable selling the product."

"Without question this was the best factory training experience I have had in my 35+ years in the business. The ability to interact with management and factory workers was a plus."

"It think being with other retailers is also a benefit of the session. It’s good to talk war stories with others."

"Workshoppe really helped to reinforce what I already knew and broadened my knowledge in other areas. Wonderful place, wonderful company, great food!"

"I definitely have more confidence with trying to sell the options."

"This was terrific - I am much more comfortable with Custom Shoppe and I see more opportunities to use it."

"Nice to be able to discuss current operations, talk with other retailers about their approach to the retail side, and also speak with the manufacturer that wants input and will implement changes."

"The two days were well-scheduled, the pace was good, and the change from lecture to projects worked well."